top of page
-
What is the child-to-teacher ratio?We a 1:6 teacher-to-child ratio to ensure personalised attention and support.
-
Do you offer free trial sessions for holiday camps?We do not provide free trial sessions for our holiday camps, but we do offer a free one-hour trial in our weekly classes. If you have concerns, you can start by booking just one day or a half-day session and add more days as needed (subject to availability). Rest assured, our experienced team is always on hand to support younger children, and many kids return to our camps year after year.
-
When do your camps run?We offer camps during every school holiday, with six exciting camp seasons: February Half Term Holiday Camp April Easter Holiday Camp May-June Half Term Holiday Camp July-August Summer Holiday Camp October Half Term Camp December Christmas Camp
-
Does my child need prior knowledge of Mandarin?We believe that the best way to pick up Mandarin Chinese is to be completely immersed in the new language. Therefore, at Play Mandarin, we endeavour to create an all-Mandarin environment and to get children used to hearing Mandarin through repetition. In the classroom, we use Mandarin Chinese as the primary language and English as the secondary language. All instructions for all teaching content and activities are given in Mandarin Chinese first, and if a child doesn't understand the content, we will repeat it in English to ensure that all children can fully understand what the teacher is saying.
-
Can I book single days or do I have to book the whole week?Our holiday camp is designed as a week-long program, but single-day bookings are available. The cost is £65 per day for the full-day program and £38 per day for the half-day program.
-
Do you provide food or refreshments?No, children need to bring their own nut-free packed lunch, snacks, and water.
-
Do you offer any discounts?Yes, we offer several discounts: Member Only Discount: Play Mandarin members get additional discounts: 5% off for PY4 members, 15% off for Unlimited members, 20% off for Premium Unlimited members, and 30% off for VIP Unlimited members. Multi-Booking Discount: £25 off full price (-£5/day) when booking full week (5 days) Siblings get a 10% discount (on the second child)!
-
What is the maximum class size?Our classes have a maximum size of 15 children. When it's over 15 children, they will be grouped in different class rooms depending on ages and level.
-
Do you accept international students?We welcome all children who are interested in learning Mandarin Chinese to join our fun activities in Play Mandarin!
-
What safety standards are in place?At our children's Mandarin school, we take safety very seriously, and we've implemented comprehensive measures to ensure a secure and nurturing environment for your child. Here are some of the key safety measures we have in place: Secure Campus: Our school premises are equipped with state-of-the-art security systems, including CCTV cameras, secure entry points, and controlled access to ensure only authorized personnel can enter the school. Trained Staff: All our teachers and staff members undergo rigorous background checks and regular training in child safety, first aid, and emergency response protocols. This ensures they are well-prepared to handle any situation that may arise. Health Protocols: We adhere to strict health and hygiene standards, including regular cleaning and sanitization of classrooms and common areas. We also conduct routine health checks for both students and staff to maintain a healthy environment. Child-Friendly Environment: Our school is designed with child safety in mind, featuring age-appropriate furniture, safe playground equipment, and hazard-free learning spaces to prevent accidents and injuries. Clear Communication: We maintain open lines of communication with parents through regular updates and a secure parent portal, allowing you to stay informed about your child’s well-being and any safety-related information. Nut-Free Policy: To protect children with allergies, our school follows a strict nut-free policy and carefully monitors all food brought into the school. Interactive Learning with Safety: While our culture is bright, fun, and interactive, we ensure that all activities and teaching methods are conducted safely. Materials and equipment used in interactive sessions are regularly inspected and maintained. We understand that your child's safety is your top priority, and we are committed to providing a secure and enriching environment where they can learn and thrive. If you have any specific concerns or questions, please feel free to reach out to us directly.
-
Do the children spend time outdoors?Absolutely! We incorporate outdoor activities as much as possible, with carefully designed language exercises.
-
Where can I find your Terms and Conditions?You can find our Terms and Conditions [here].
bottom of page