Freeze Your Membership

You may request to freeze your Membership up to twice per calendar year, with a combined maximum freeze period of two (2) months in total.

Each freeze request requires one full calendar month’s written notice, submitted via our official freeze form.

The notice period begins from your next billing date.

🔒 During the freeze period:

• Booking access and class attendance will be fully disabled.

• Your Membership will be temporarily paused.

🔄 After the freeze:

• Your Membership will automatically resume at the end of the approved freeze period.

• Monthly fees will restart as normal.

• If Membership is not renewed or maintained as active, your account may be terminated and a re-joining fee may apply should you wish to return.

💷 Pricing changes:

• If our pricing changes during your freeze period, the updated rates will apply upon reactivation of your Membership.

Please note:

• Freeze time does not count toward cancellation notice periods.

To request a freeze, please submit the official freeze form. (Freeze requests sent by email without the form will not be processed.)

• For the avoidance of doubt, the “calendar year” is calculated on a rolling 12-month basis from the date of the Member’s first approved freeze request, and does not reset on 1 January.

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會員每個曆年最多可申請暫停兩次，但所有暫停期間合計最長為兩（2）個月。

每一次暫停申請，皆需透過官方 Freeze 表單提交，並提供一個完整曆月的書面通知。

通知期將自您的下一次扣款日起算。

🔒 暫停期間：

• 將無法預約或參加任何課程

• 會員方案將暫時停用

🔄 暫停結束後：

• 會員方案將於核准的暫停期結束後自動恢復

• 月費將正常重新啟動

• 若未維持有效會員資格，帳戶可能會被終止；日後重新加入可能需支付重新入會費

💷 費用調整：

• 若暫停期間內會員價格有所調整，恢復會員時將適用最新價格

請注意：

• 暫停期間不列入取消會員的一個月通知期計算

如需申請暫停，請務必填寫官方 Freeze 表單。（僅以電子郵件提出的申請將不予受理）

• 為清楚說明，會籍暫停的年度計算方式為自首次核准的暫停申請日起，按十二個月為一個週期計算，而非以每年一月一日為起算點。