top of page

Play Mandarin Child Protection & Safeguarding Policy

1.1   Introduction
Everyone who participates in Play Mandarin classes is entitled to do so in an enjoyable and safe environment.  We have a moral and legal obligation to ensure that, when given responsibility for young people, teachers and volunteers provide them with the highest possible standard of care.
Play Mandarin is committed to devising and implementing policies so that everyone in our classes accepts their responsibilities to safeguard children from harm and abuse.  This means following procedures to protect children and report any concerns about their welfare to the appropriate authorities.
The aim of the policy is to promote good practice, providing children and young people with appropriate safety/protection whilst in the care of Play Mandarin and to allow teachers and volunteers to make informed and confident responses to specific child protection issues.
A child/young person is defined as a person under the age of 18 (Children’s Act 1989)
1.1     Policy Statement
Play Mandarin is committed to the following:
·         the welfare of the child is paramount
·         all children, whatever their age, culture, ability, gender, language, racial origin, religious belief and/or sexual identity, should be able to participate in classes in a fun and safe environment
·         taking all reasonable steps to protect children from harm, discrimination and degrading treatment and to respect their rights, wishes and feelings
·         all suspicions and allegations of poor practice or abuse will be taken seriously and responded to swiftly and appropriately
·         all Play Mandarin teachers who work with children will be recruited with regard to their suitability for that responsibility and will be provided with guidance and/or training in good practice and child protection procedures.
1.2     Monitor and review the policy and procedures
The implementation of procedures should be regularly monitored and reviewed.
The policy should be reviewed every 3 years or whenever there is a major change in the organisation or in relevant legislation.
2           Promoting Good Practice
2.1     Introduction
It is not always easy to distinguish poor practice from abuse.  It is therefore NOT the responsibility of teachers or participants at Play Mandarin to make judgements about whether or not abuse is taking place.  It is however their responsibility to identify poor practise and possible abuse and act if they have concerns about the welfare of the child, as explained in section 4.  
This section will help you identify what is meant by good practise and poor practice.
2.2     Good Practice
All personnel should adhere to the following principles and actions:
·         always work in an open environment (e.g. avoiding private or unobserved situations and encouraging open communication with no secrets)
·         make the experience of Play Mandarin classes fun and enjoyable: promote fairness, confront and deal with bullying
·         treat all young people equally and with respect and dignity
·         always put the welfare of the young person first, before winning
·         Avoid unnecessary physical contact with young children.  Where any form of manual/physical support is required it should be provided openly and with the consent of the young person.  Physical contact can be appropriate so long as it is neither intrusive nor disturbing and the child or parent’s consent has been given
·         always give enthusiastic and constructive feedback rather than negative criticism
·         secure written parental consent for the club to act in loco parentis, to give permission for the administration of emergency first aid or other medical treatment if the need arises
·         keep a written record of any injury that occurs, along with details of any treatment given
2.3     Poor Practice
The following are regarded as poor practices and should be avoided by all personnel:
·         unnecessarily spending excessive amounts of time alone with young people away from others
·         allow or engage in inappropriate touching of any form
·         allowing young people to use inappropriate language unchallenged
·         making sexually suggestive comments to a young person, even in fun
·         reducing a young person to tears as a form of control
·         allow allegations made by a young person to go unchallenged, unrecorded or not acted upon
·         do things of a personal nature that the young person can do for themselves
If during your care you accidentally hurt a young person, the young person seems distressed in any manner and/or if the young person misunderstands or misinterprets something you have done, report any such incidents as soon as possible to another colleague and make a written note of it.  Parents should also be informed of the incident.
3            Defining Child Abuse
3.1     Introduction
Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm; it commonly occurs within a relationship of trust or responsibility and is an abuse of power or a breach of trust.  Abuse can happen to a child regardless of their age, gender, race or ability.
There are four main types of abuse: physical abuse, sexual abuse, emotional abuse and neglect.  The abuser may be a family member, someone the young person encounters in residential care or in the community, including sports and leisure activities.  Any individual may abuse or neglect a young person directly or may be responsible for abuse because they fail to prevent another person from harming the young person.
Abuse in all forms can affect a young person at any age.  The effects can be so damaging that, if not treated may follow the individual into adulthood.
Young people with disabilities may be at increased risk of abuse through various factors such as stereotyping, prejudice, discrimination, isolation and powerlessness to protect themselves or adequately communicate that abuse has occurred.
3.2     Types of Abuse
·         Physical Abuse: where adults physically hurt or injure a young person e.g. hitting, shaking, throwing, poisoning, burning, biting, scalding, suffocating, drowning.  Giving young people alcohol or inappropriate drugs would also constitute child abuse.
This category of abuse can also include when a parent/carer reports non-existent symptoms or illness that deliberately causes ill health in a young person they are looking after.  This is called Munchausen's syndrome by proxy.
In a class situation, physical abuse may occur when the nature and intensity of activity disregard the capacity of the child’s immature and growing body.
·         Emotional Abuse: the persistent emotional ill-treatment of a child, likely to cause severe and lasting adverse effects on the child’s emotional development.  It may involve telling a child they are useless, worthless, unloved, inadequate or valued in terms of only meeting the needs of another person.  It may cause a child to be frightened or in danger by being constantly shouted at, threatened or taunted, which may make the young person frightened or withdrawn.
Ill-treatment of children, whatever form it takes, will always feature a degree of emotional abuse.
Emotional abuse in classes may occur when the young person is constantly criticised, given negative feedback, and expected to perform at levels that are above their capability.  Other forms of emotional abuse could take the form of name-calling and bullying.
·         Bullying may come from another young person or an adult.  Bullying is defined as deliberate hurtful behaviour, usually repeated over a period of time, where it is difficult for those bullied to defend themselves.  There are three main types of bullying.
It may be physical (e.g. hitting, kicking, slapping), verbal (e.g. racist or homophobic remarks, name-calling, graffiti, threats, abusive text messages), emotional (e.g. tormenting, ridiculing, humiliating, ignoring, isolating from the group), or sexual (e.g. unwanted physical contact or abusive comments).
In a class, bullying may arise when a parent pushes the young person too hard to succeed, or a teacher uses bullying behaviour.

·         Neglect occurs when an adult fails to meet the young person’s basic physical and/or psychological needs to the extent that is likely to result in serious impairment of the child’s health or development—for example, failing to provide adequate food, shelter and clothing, failing to protect from physical harm or danger, or failing to ensure access to appropriate medical care or treatment.
Refusal to give love, affection and attention can also be a form of neglect.
Neglect in a class could occur when a teacher does not keep the child safe or expose them to undue cold/heat or unnecessary risk of injury.
·         Sexual Abuse occurs when adults (male and female) use children to meet their own sexual needs.  This could include full sexual intercourse, masturbation, oral sex, anal intercourse and fondling.  Showing young people pornography or talking to them in a sexually explicit manner are also forms of sexual abuse.
In classes, activities that might involve physical contact with young people could potentially create situations where sexual abuse may go unnoticed.  Also, the power of the teacher over young children, if misused, may lead to developing abusive situations.
3.3     Indicators of Abuse
Even for those experienced in working with child abuse, it is not always easy to recognise a situation where abuse may occur or has already taken place.  Most people are not experts in such recognition, but indications that a child is being abused may include one or more of the following:
·         unexplained or suspicious injuries such as bruising, cuts or burns, particularly if situated on the part of the body not normally prone to such injuries
·         an injury for which an explanation seems inconsistent
·         the young person describes what appears to be an abusive act involving them
·         another young person or adult expresses concern about the welfare of a young person
·         unexplained changes in a young person’s behaviour, e.g. becoming very upset, quiet, withdrawn or displaying sudden outbursts of temper
·         inappropriate sexual awareness
·         engaging in sexually explicit behaviour
·         distrust of adults, particularly those with whom a close relationship would normally be expected
·         difficulty in making friends
·         being prevented from socialising with others
·         displaying variations in eating patterns, including overeating or loss of appetite
·         losing weight for no apparent reason
·         becoming increasingly dirty or unkempt
Signs of bullying include:
·         behavioural changes such as reduced concentration and/or becoming withdrawn, clingy, depressed, tearful, emotionally up and down, and reluctance to join in.
·         physical signs such as stomach aches, headaches, difficulty sleeping, bed wetting, scratching and bruising, and damaged clothes.

It must be recognised that the above list is not exhaustive but that the presence of one or more indications is not proof that abuse is occurring.  It is NOT the responsibility of those working at Play Mandarin to decide that child abuse occurs.  It IS their responsibility to act on any concerns.
3.4     Use of Photographic/Filming Equipment in classes
Play Mandarin should be vigilant, and any concerns should be reported to the headteacher.
All parents should be aware when teachers or Play Mandarin staff use video equipment or take photographs for marketing purposes.

4           Responding to Suspicions and Allegations
4.1     Introduction
It is not the responsibility of anyone working at Play Mandarin in a paid or unpaid capacity to decide whether child abuse has occurred.  However, there is a responsibility to act on any concerns through contact with the appropriate authorities so that they can make inquiries and take necessary action to protect the young person.  This applies BOTH to allegations/suspicions of abuse occurring within Play Mandarin and allegations/suspicions that abuse is taking place elsewhere.
This section explains how to respond to allegations/suspicions
4.2     Receiving Evidence of Possible Abuse
We may become aware of possible abuse in various ways.  We may see it happening; we may suspect it happening because of signs such as those listed in section 3 of this document; it may be reported to us by someone else or directly by the young person affected.
In the last of these cases, it is particularly important to respond appropriately.  If a young person says or indicates that they are being abused, you should:
·         stay calm so as not to frighten the young person
·         reassure the child that they are not to blame and that it was right to tell
·         listen to the child, showing that you are taking them seriously
·         keep questions to a minimum so that there is a clear and accurate understanding of what has been said.  The law is very strict, and child abuse cases have been dismissed where it is felt that the child has been led or words and ideas have been suggested during questioning.  Only ask questions to clarify
·         inform the child that you have to inform other people about what they have told you.  Tell the child this is to help stop the abuse from continuing.
·         safety of the child is paramount.  If the child needs urgent medical attention, call an ambulance, inform the doctors of the concern and ensure they are made aware that this is a child protection issue
·         record all information
·         report the incident to the club manager
In all cases, if you are not sure what to do, you can gain help from NSPCC 0808 800 5000
4.3     Recording Information
To ensure that information is as helpful as possible, a detailed record should always be made at the time of the disclosure/concern.  In the recording, you should confine yourself to the facts and distinguish what your knowledge is and what others have told you.  Do not include your own opinions.
Information should include the following:
·         the child’s name, age and date of birth
·         the child’s home address and telephone number
·         whether or not the person making the report is expressing their concern or someone else’s
·         the nature of the allegation, including dates, times and any other relevant information
·         a description of any visible bruising or injury, location, size etc.  Also, any indirect signs, such as behavioural changes
·         details of witnesses to the incidents
·         the child’s account, if it can be given, of what has happened and how any bruising/injuries occurred
·         have the parents been contacted?  If so, what has been said?
·         has anyone else been consulted?  If so, record details
·         has anyone been alleged to be the abuser?  Record detail
4.4     Reporting the Concern
All suspicions and allegations MUST be reported appropriately.  It is recognised that strong emotions can be aroused, particularly in cases where sexual abuse is suspected or where there is misplaced loyalty to a colleague.  It is important to understand these feelings but not allow them to interfere with your judgement about any action.
Play Mandarin expects its members and staff to discuss any concerns they may have about the welfare of a child immediately with the person in charge and subsequently to check that appropriate action has been taken.
If the headteacher is not available, a member of staff should take responsibility and seek advice from the NSPCC helpline, the duty officer at your local social services department or the police.  Telephone numbers can be found in your local directory
Social services have a legal responsibility under The Children Act 1989 to investigate all child protection referrals by talking to the child and family (where appropriate), gathering information from other people who know the child and making inquiries jointly with the police
NB:      If there is any doubt, you must report the incident: it may be just one of a series of other incidences which together cause concern
Any suspicion that a child has been abused by a teacher or employee should be reported to the Play Mandarin office who will take appropriate steps to ensure the safety of the child in question and any other child who may be at risk.  This will include the following:
·       Play Mandarin will refer the matter to the social services department
·         the parent/carer of the child will be contacted as soon as following possible advice from the social services department
·         the directors should be notified to decide who will deal with any media inquiries and implement any immediate disciplinary proceedings.
Allegations of abuse are sometimes made sometime after the event.  Where a such allegation is made, you should follow the same procedures and have the matter reported to social services.  This is because other children in the Play Mandarin may be at risk from the alleged abuser.  Anyone who has a previous conviction for offences related to abuse against children is automatically excluded from working with children.
4.5     Concerns outside the immediate Sporting Environment (e.g. a parent or carer)
·         Report your concerns to the headteacher 
·         If the headteacher is not available, the person being told or discovering the abuse should contact their local social services department or the police immediately
·         Social Services and the School welfare officer will decide how to inform the parents/carers
·        Maintain confidentiality on a need-to-know basis
4.6  Confidentiality
Every effort should be made to ensure confidentiality is maintained for all concerned.  Information should be handled and disseminated on a need-to-know basis only.  This includes the following people:
·         The Headteacher
·         The parents of the child
·         The person making the allegation
·         Social Services/police
·         The alleged abuser (and parents if the alleged abuser is a child)
Seek social services advice on who should approach the alleged abuser.
All information should be stored in a secure place with limited access to designated people, in line with data protection laws.
4.7  Internal Inquiries and Suspension
·      Play Mandarin will make an immediate decision about whether any individual accused of abuse should be temporarily suspended pending further police and social services inquiries
·         Irrespective of the findings of the social services or police inquiries, Play Mandarin will assess all individual cases to decide whether a member of staff or volunteer can be reinstated and how this can be sensitively handled.  The welfare of the child should remain of paramount importance throughout.
5           Recruiting and Selecting Personnel with Children
5.1     Introduction
It is important that all reasonable steps are taken to prevent unsuitable people from working with children.  This applies equally to paid staff and volunteers, both full and part-time.  To ensure unsuitable people are prevented from working with children, the following steps should be taken when recruiting.
5.2     Controlling Access to Children
·         All staff and volunteers should complete an application form.  The application form will elicit information about the applicant's past and a self-disclosure about any criminal record.
·         Consent should be obtained from the applicant to seek information from the Criminal Records Bureau.
·         Two confidential references, including one regarding previous work with children, should be obtained.  These references MUST be taken up and confirmed through telephone contact.
·         Evidence of identity (passport or driving licence with photo)
.     copies of qualifications obtained
5.3     Training
In addition to pre-selection checks, the safeguarding process includes training after recruitment to help staff and volunteers to:
·         Analyse their own practice against what is deemed good practice and to ensure their practice is likely to protect them from false allegations
·         Recognise their responsibilities and report any concerns about suspected poor practice and/or abuse
·         Respond to concerns expressed by a child
·         Work safely and effectively with children

Play Mandarin requires:
·         All staff and volunteers who have access to children to undergo a DBS check
·         All staff and volunteers to receive advisory information outlining good/bad practices and informing them what to do if they have concerns about the behaviour of an adult towards a young person
·         We have an up-to-date first aid qualification teacher at present for all classes.

bottom of page